Privacy Policy

Privacy Policy

FERP is one of Ultimate Solutions products, with a commercial registration number 4030182217 that is referred to in this document as (The company, we , our).

The privacy policy, which is referred to as "Policy, clarifies how we use the personal data that we collect from you when you access our website, which is referred to as "Website".

Your privacy matters to us. If you do not agree to the terms of this policy, you won't be able to access our website or use any of our services.

What are the information that we collect?

We collect data about you upon accessing our website and/or using one of our Ultimate Solutions cloud POS on your tablet, including all devices, products and services provided by the company via our website, software applications, and all associated services (collectively referred to as * Services *).

Our company collects the following data

The data that you provide us directly:

  • ●Personal and identifying information, which you knowingly give us when creating an account or posting content, making a purchase, or filling out any of the forms on the Internet, including:

    Personal information, such as: name, country of residence, etc.

    Contact information, such as: email address, address, etc.

    Account details, such as: username, user ID, password, etc.

    Payment information, such as: credit card details, banking details, etc.

    - Any other materials you voluntarily send to us such as articles, photos, comments, etc.

  • ●The information that you directly provide us with, which does not identify you personally, including age, sex, zip code, interests, and preferences related to our services
  • ●The information that is automatically collected upon accessing our services

Cookies

A browser cookie is a small-sized dataset stored on your device to help websites remember things about you. When you visit our site, we collect standard internet record information and visitors' behavior through cookies or similar technology. In this policy, cookies are referred to as * cookies *. For more information about cookies, visit allaboutcookies.org

When do we collect cookies?

We collect cookies when you access our website and/or use any of our services, and when you interact with our services that are provided through one of our partners.

How do we use cookies?

Our company uses cookies in multiple ways to improve your experience on our website and offer an easier and more satisfying experience, including:

  • ●Remember login data
  • ●Protect your data and account
  • ●Understand how to use our services
  • ●Save your preferences regarding our services
  • ●Help us know the most common features
  • ●Calculate the number of page visitors

Keep our services safe

What are the types of cookies we use?

  • ●Cookies are usually included in one of the following categories: functional files: our company uses cookies so that we can recognize you on our website and remember the settings and preferences you have selected before, such as language and geographical location.
  • ●Advertising: Our company uses cookies to collect information about your visit to our website, the content you viewed, and the links you followed, and therefore, when you access our services, ads will appear to you based on your browsing patterns on our site. Note that this information will not be shared with any third parties for marketing purposes.
  • ●Security: We use cookies to help identify and prevent security risks.
  • ●Performance: We use cookies to collect information on how you interact with our services so we can improve them

How can you manage cookies?

Usually, most users adjust cookie acceptance by default. If you prefer to do so, you can remove or reject browser cookies through the settings in your browser or device. It is important to note here that removing or rejecting cookies may affect the availability and functionality of our services.

How do we collect your data?

You directly provide our company with most of the data we collect, we collect and use the data when you:

  • ●Register online or request any of our products or services.
  • ●Filling out a survey or writing notes on any of our messaging boards or via email.
  • ●Access our services via cookies in your browser.
  • ●Interact with or register for our services provided by our third-party companies.
  • ●Browse the data presented by the Ultimate Solutions partners.
  • ●Browse the general data
  • ●Browse data provided by an independent third party without breaking any laws to maintain such data.

How are we going to use your data ?

We do not collect information about you unless we are allowed to by law and unless this information is important in providing our services. In addition to certain specific uses covered by this policy, our company collects your data for:

  • ●Create and manage your accounts
  • ●Process and manage your requests
  • ●Provide products and services
  • ●Send administrative information via email
  • ●Communication for the sake of marketing purposes, including communication via email
  • ●Respond to requests and inquiries
  • ●Provide, operate, maintain, and improve our services
  • ●Monitoring and analyzing the use and directions
  • ●Enhancing the safety and security of our services
  • ●Verify your identity and prevent fraud or any unauthorized or illegal activity
  • ●Impose our terms and conditions and other use policies
  • ●Request user feedback
  • ●Improve user experience
  • ●Display testimonials
  • ●Display target advertisements

Who is sharing your data?

Sharing your data for commercial purposes

We may disclose your information to the following entities:

  • ●Our employees
  • ●Our professional experts, including financial, legal and administrative experts
  • ●Our partners or affiliated entities
  • ●Our consultants, including entities involved in marketing research, advertising agencies, etc.
  • ●Transferee or transferee of Ultimate Solutions rights towards its customers
  • ●Anyone we enter into contractual relationships with to help us provide our services
  • ●Third parties with whom we need to share information to fulfill any specific request you send to us

However, we only share your data with the above-mentioned entities under the following conditions:

  • A.When we are required to share this information so that we can provide, process, develop and improve our services.
  • B.When the law allows us to share these information
  • C.Our sharing of information is limited to the amount necessary to achieve the purpose described in (A).
  • D.d) The concerned party agrees in a written consent not to disclose this information to others.

Some of the above-mentioned staff, professional experts, contractors and organizations may be located outside your home country; When you use our services, you agree to transfer this information to them in accordance with the permissible limit and the applicable law.

Sharing your data for legal purposes:

We may share information about you if requested by governmental entities, or agencies or legislators and if we believe that the information disclosure is necessary in order to:

(a) Compliance with any applicable legal procedure, government request, law, rule or regulation; (b) investigate, address or implement possible violations of the terms and conditions; (c) the protection of our rights, property, safety or the safety of our employees or others; and (d) detect and resolve any fraud or security concerns.

This may include responding to legal requests from jurisdictions outside of the Kingdom of Saudi Arabia when we believe that law requires it, users in this jurisdiction are affected, and these legal requests are consistent with internationally recognized standards.

How Do We Store Your Data?

We strive to ensure that your information is kept safe and secure at all times. We store this data on computer servers in a controlled environment protected against unauthorized access. We maintain reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, use, modification, and disclosure.

We will retain and use your data for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. Once this period expires, your personal information shall be deleted. Therefore, we won't have the right to access, delete, modify or transfer your data.

Marketing

Our Company would like to send you information about products and services of ours and of some carefully selected third parties that we think you might like. If you have agreed to receive marketing communication, you may always opt-out of it at a later date.

If you do not wish to be contacted for marketing purposes, please inform us by ticking the appropriate box in the profile form or relevant application form, by sending us a written request to info@FERP.com or by calling our helpline number.

Invoices and Payments

If you request paid services, we will ask you for information about the credit card or other payment accounts, which will only be used in these payments. Your purchase transactions' data will be saved as long as it is necessary to complete the relevant transaction only. If you choose to save your payment details to process future payments, your financial information will be stored in encrypted form on the secure servers of our well-known payment gateway service provider.

What Are Your Data Protection Rights?

We would like to make sure you are fully aware of all rights to protect your data. Each user is entitled to:

  • Access - You are entitled to ask our company for copies of the personal data we have collected from you
  • To modify - You are entitled to ask the company to modify any of the data you think is inaccurate. You are also entitled to request the completion of information you think is incomplete.
  • To delete - You are entitled to ask the company to delete your personal data in specific cases or conditions
  • To restrict data processing - You are entitled to request the Company to limit the processing of personal data in certain circumstances or situations.
  • To object to data processing - You are entitled to object to the company's processing of your personal data in certain conditions and cases
  • To transfer data - You are entitled to ask our company to transfer the data we have collected from you to another company, or to you directly in certain circumstances or situations.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:info@FERP.com

Privacy Policies of Other Websites

Our Website contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third-parties. Our Policy applies only to our website, so if you click on a link to another website, you should read its respective privacy policy.

Make Changes to Our Privacy Policy

We have the right to amend or update this policy from time to time. And when we do, we will inform you one way or another. Sometimes it will be by modifying the date at the top of the policy available on our website.

After we post such changes to our Policy, your continued use of our Services means you agree to these changes.

How to Contact Us

If you have any questions about our Company’s Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at:info@FERP.com

FERP